A former regional MSO owner at SEMA shared an account of his experience being sued over repair work, and fellow auto body professionals who missed the show have another chance to hear the powerful story with a video just released by SCRS.
“It was a terrible situation,” Assured Performance technical compliance Vice President Aaron Clark told the audience while participating on a liability panel at the Society of Collision Repair Specialists’ OEM Collision Repair Technology Summit.
SCRS this week posted a free video of the session, and Clark’s story can be seen around the 46:06 mark.
Prior to his leadership role at Assured Performance, Clark owned the seven-shop Collision Solutions for more than a decade before selling it to ABRA in 2012. He said today’s technology means repairers need discipline “a magnitude above what it was when I was in the industry.”
Clark said the lawsuit all started when his shop fixed a “very